Why should I sign up?
In Bulgaria there are half a million of expats that have no one to ask for a service they would need. Our goal is to unite all services possible in one website, where each person can get a clear overview of the options along with their ratings provided by the users. Whether you are a service provider or a customer, ExpatAssistant is the place for you.
How do I sign up?
Go to “Join as a provider” fro the top of the screen and follow the steps on the website. Once you agree to the terms and conditions you will have an account created. After that you can simply choose a subscription plan and create an offer on our website using the Post a Service button at the upper right corner (purple button). You can edit your offer as often as you wish.
Is the subscription going to automatically renew?
The answer is simply yes. It depends on the plan you have chosen, but at the end of each period the subscription will automatically renew by requesting a payment from you.
If you want to cancel your subscription you need to go to Subscription section in your profile and press Manage subcription button. After this you need to fill out the email address you subscribed with, so we can send you the code for entering the Stripe platform with your subscrition options. This way we can guarantee your security.
How many services can I post?
You get the opportunity to publish one service per subscription. If you provide more services and you want to publish them, you should sign up and subscribe multiple times using different emails.
What happens to my service if my subscription is terminated?
In case no payment is made at the end of the subscription period, your published offer would be hidden from the users. Your offer will be stored in our system and will become visible again once you renew your subscription or you start a new one.
What should I do if a category I want is not on the website?
We are always here for requests and feedback. You can contact the support team at office@expatassistant.net
What personal information is being stored?
The information we are storing is the information that will be visible to all users - name, phone number, address, email. We will not store your payment details for the subscription and each account's password is encrypted and stored in our database, which ensures that nobody else except you will have access to your account.
Have a question that is not included in the FAQ?
Feel free to contact us: office@expatassistant.net
I cannot find the App of Expat Assistant for my mobile phone or tablet
This is correct. We haven't developed an App yet, but you can simply put an icon of our platform to your moble phone or table so it will act like an App
For Apple users:
1. Browse in Safari for Expat assistant: https://expatassistant.net/
2. Tap the button with arrow pointing up at the upper right corner and scroll down to "Add to home sreen"
3. Tap "Add to home sreen" and enjoy our platform directly on your iPhone or iPad next to the other App icons
For Android users:
1. Browse in Chrome for Expat assistant: https://expatassistant.net/
2. Tap the 3 vertical dots at the upper right corner and scroll down to "Add to home sreen"
3. Tap "Add to home sreen" and enjoy our platform directly on your iAndroid phone or Tablet next to the other App icons